Military OneSource Financial Services

Call 1-800-342-9647 to schedule an appointment for any of our financial services.

Financial Counseling

Military OneSource offers short-term, solution-focused financial counseling. Twelve financial counseling sessions are available at no cost to active duty, Guard and Reserve members (regardless of activation status) and their families, as well as deployed Department of Defense civilians and their families. Financial counseling is available in-person and over-the-phone. In-person financial counseling is available at most CONUS locations through Military OneSource, in partnership with the National Foundation for Credit Counseling (NFCC).

Telephonic and in-person financial counselors provide education and coaching in the areas of:

• Money management and budgeting
• Housing counseling (pre-purchase, foreclosure prevention, reverse mortgage)
• Credit and “active duty alerts”
• Debt management
• Dealing with debt collectors
• Maintaining security clearance
• Financial related deployment issues
• Servicemembers Civil Relief Act (SCRA)
• Housing issues (purchase and foreclosure)
• Payday loans, title loans, and rent to own
• Relocation financial issues
• Referrals to appropriate military resources — military emergency aid programs, financial readiness programs, FRG, JAG, DFAS, etc.
• Creating a realistic action plan — specific, manageable steps

Military OneSource will:

• Provide you with a financial service team who are all Accredited Financial Counselors (AFC).
• Arrange for you to meet face-to-face with a financial consultant in your community in order for you to receive the in-person service at no cost.

Financial Planning

Specialized telephonic financial planning consultations are provided by a Certified Financial Planner (CFP). Military OneSource will arrange a telephonic appointment with these financial planners. A CFP will speak with eligible service members and family members about items such as:

• Insurance
• Tax issues
• Basics of investing
• IRAs and mutual funds
• Retirement planning
• TSP/401(k)/403(b) questions
• How to find, select, and work with a local financial planner

The CFPs focus on problem-solving and strategic planning related to investing and savings. For example, when discussing investment options, a financial planner might discuss historical returns and volatility of different broad types of investment, such as bonds, blue chip stocks, small capitalization stocks, mutual funds, or certificates of deposit (CDs). He or she might show how that information can help a client make investment decisions appropriate to the client’s financial goals, age, or tolerance for risk. The financial planner provides objective information and does not recommend one investment over another.

Financial Tax

Specialized telephonic financial tax consultations are provided by a Certified Public Accountants (CPA). Military OneSource will arrange a telephonic appointment with these financial tax consultants to provide information and education about federal tax issues.

This service is available year round and separate from the the Military OneSource Tax Program, which includes access to H&R Block's free electronic filing from January to June.